Find Out More


Our boxes and parcel tape are included in our ALL IN PRICE. Just choose the number of boxes you require and we will send them to you with a generous amount of parcel tape.

Our minimum storage period is 12 weeks but you can store with us for as long as you require.

View our prices HERE

We start charging for storage from the date that we collect your boxes to the date that we return them to you.

Yes you can. Please go here to place your order.

Yes - we can also store other items up to 60cm x 60cm x 60cm so long as they are properly packaged and do not exceed our standard weight limit of 25kg.

If you have a requirement to store something that’s an odd shape and not in a box, please fill in this form and we will get back to you.

We have partnered with Stripe to process all payments, enabling us to securely process payments from all major credit and debit cards.

If your storage time is longer than 12 weeks then we will make an additional charge for every week or part week that you store with us.

There is NO re- delivery cost. This is all included in our “ALL-IN-PRICE”.

Please make sure that your boxes and suitcases are clearly labelled with your NAME and ORDER NUMBER so that we can identify them!

If you’re sending a suitcase or holdall, it’s a good idea to add a luggage tag with your details and the best way of sticking on the labels is by sticking them to the handle or anywhere that isn’t fabric. Don’t risk your label falling off, or we won’t be able to find your items.

1. Food, perishable goods unless packed so that they are protected from and do not attract vermin

2. Antiques (breakable and fragile);

3. Items containing or made of glass (including mirrors);

4. Birds, fish, animals or any other living creature

5. Explosives weapons or ammunition

6. Any item which emits fumes, smell or odour

7. Combustible or flammable materials, liquids or compressed gases, including but not limited to, paint, diesel, petrol, oil, gas, artificial fertilizer or cleaning solvents

8. Chemicals, radioactive materials, biological agents

9. Toxic waste, asbestos or other materials of a dangerous nature Any other toxic, flammable or hazardous substance or preparations, classified as such under applicable law

10. Musical instruments in soft cases (hard travel cases are fine but we cannot insure them

11. Illegal or stolen goods, drugs, pornographic material or any goods prohibited by the law or regulation of any government or public or local authority or goods that require special licence or government consent for export or import.

12. Money, deeds, securities, coins, cash or negotiable instruments (including cheques and any vouchers with a face value);

Please note that although we do accept some fragile items, including crockery, mugs etc., we cannot insure them. If you are storing fragile items, please make sure they are thoroughly bubble wrapped (multiple layers) and carefully packed to ensure they are safe during transport.

We do accept electrical items, but please note that we cannot insure them.

We reserve the right to open your boxes if we suspect that the contents are in breach of our Terms of Service.

No Items ( eg Boxes, Holdalls, Suitcases or Own Boxes) whether supplied by Door2DoorStorage or by you, should exceed the maximum weight limit of 25kg.

Any items exceeding the maximum weight limit will be subject to the following:

A penalty for the item being overweight, whereby any Item exceeding the maximum weight limit of 25kg will incur a penalty fee of £30 plus £1 per kilo per item in excess of 25kg,

Any item over 30kgwill incur a penalty fee of £50 plus £2 per kilo per item in excess of 30kg.

Any item over 40kg will incur a penalty fee of £75 plus £2 per kiloper item in excess of 30kg

In addition Door2Door Student Storage reserves the right to repack the overweight storage containers into additional (or more) boxes so that each weighs no more than 25kg. A charge of £10 per box packed by us for this will also be applied .


Yes we do. Every box/suitcase is covered for up to £100 both in transit and also in our warehouse. For a small additional fee you can upgrade the coverage to £200 per box/suitcase. We currently do not cover fragile items, including but not limited to – any glass,glassware, crockery, TVs, Electrical Items, Light bulbs, Printers, Musical Instruments, Improperly packed items etc. If you are storing fragile items, please make sure they are thoroughly bubble wrapped and carefully packed to ensure they are safe during transport. We provide plenty of parcel tape with every order. Please make sure that every box is well wrapped with parcel tape especially on all the edges of the box.

Further details can be found HERE. Coverage is subject to our Terms and Conditions which is available on request to

All our storage is located at our storage facility with over 30,000sq ft of storage in our own modern warehouse and we have always placed an emphasis on safety and security.

1. Our warehouse has 24 hour Redcare intruder and fire security. This means that in the event of a break in or fire the emergency services are contacted automatically by an external service provider.

2. We have a 24 hour CCTV system that records all movements within our building on every floor and every corridor.

3. Staff trained to maintain and monitor all security services

4. Intruder alarm system on all doors & reception area

5. Fire & smoke alarm system throughout store

6. All stores monitored by Security Centre after trading hours

7. Staff walk-around before reception opens

8. Daily store patrols by staff

9. Staff walk-around before reception closes

10. Requirement for customer ID and proof of address

We use DHL for the collection and re-delivery of parcels.

*In addition each order is insured for up to £100 per box (subject to terms and conditions )