Terms
ACCEPTANCE OF TERMS: Please read these Terms of Service carefully to be sure that you understand them. By using the Service, you are agreeing to these Terms of Service. Your attention is particularly drawn to clauses 16 (Disclaimer) and 17 (Liability).
1. THIS AGREEMENT
1.1 , This Agreement is made between us, SERVICES 1N LIMITED t/a Door2Door Student Storage (a company registered in England under number 14564763), and you, the person who wishes to use the Services and who enters into this Agreement by accepting these Terms of Service (“you” and “your”).
2. DEFINITIONS
2.1 In these Terms of Service, the following words have the following meaning:
2.1.1 “Agreement” means the agreement entered into by you and DOOR2DOOR STUDENT STORAGE for the provision of the Services on these Terms of Service;
2.1.2 “Goods” means the items which you, or DOOR2DOOR STUDENT STORAGE on your behalf, pack into a Storage Container for storage by DOOR2DOOR STUDENT STORAGE;
2.1.3 “Other Item” means an item provided by you for packing, transporting or storage which has not been packed into a Storage Container;
2.1.5 “Packaging Requirements” means DOOR2DOOR STUDENT STORAGE’s packaging requirements from time to time, as set out in Appendix 1;
2.1.6 “Prohibited Item” means any of the items listed in clause 11.2, or listed as a Prohibited Item from time to time on the Site;
2.1.7 “Property” means your property other than the Goods or Other Items;
2.1.8 “Services” means the services referred to in clause 5, as selected by you on the Site, by phone or by email to us;
2.1.9 “Site” means DOOR2DOOR STUDENT STORAGE’s website at door2doorstorage.com
2.1.10 “Storage Container” means a storage box which DOOR2DOOR STUDENT STORAGE supplies to you, or a box, case, bag, or any other container which you provide in accordance with clause 8, in either case for packing, transporting and storage of your Goods; and
2.1.1 “Working Day” means any day other than: (i) a Saturday, a Sunday, Christmas Day, Good Friday; or (ii) a day which is a bank holiday in any part of the United Kingdom.
3. TERMS OF SERVICE
3.1 In order to use any of the Services, you must agree to these Terms of Service. You may not use any of the Services if you do not accept these Terms of Service. Your booking and/or use of the Services will be taken as acceptance of these Terms of Service.
3.2 DOOR2DOOR STUDENT STORAGE may refuse or may cease to provide the Services where DOOR2DOOR STUDENT STORAGE considers that it is or may be used in breach of these Terms of Service or for any unlawful or improper purpose, or for any other reason.
3.3 DOOR2DOOR STUDENT STORAGE may change these Terms of Service from time to time. DOOR2DOOR STUDENT STORAGE will notify you of any changes by posting them on the Site or through other reasonable means of providing notice. Any changes to the Terms of Service will come into force on the date stated in the notice. If you use the Services after changes to the Terms of Service have come into force, you will be taken to have agreed to the changes. If you do not agree to the changes, then you may terminate this Agreement under clause 21.
4. YOUR INFORMATION
4.1 In order to use the Services, you will be required to provide information about yourself (such as identification and contact details) as part of the registration process for the Services, or as part of your continued use of the Services. You agree that any registration information you give to DOOR2DOOR STUDENT STORAGE will be correct and up to date throughout your use of the Services.
4.2 DOOR2DOOR STUDENT STORAGE processes information about you. This explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us if you have a query or complaint about the use of your personal information.
5. THE SERVICES
5.1 In return for the charges payable under this Agreement and subject to the terms of this Agreement, we offer the following Services:
2. 5.1.2 “Packing materials”: As requested, we shall dispatch packing materials to you for use in the above services.
5.2 DOOR2DOOR STUDENT STORAGE promotional codes allow you to receive a discount on your order, either as a percentage or an absolute monetary amount. For details, see Appendix 3.
6. STORAGE-BY-THE-BOX
6.1 The following terms apply to the Storage-by-the-box service.
6.2 You may choose to sign up to the Storage-by-the-box Service on the Site either:
6.2.1 on a rolling month by month basis; or
6.2.2 for a specified minimum period of months chosen by you, up to a maximum of 12 months.
6.3 You shall pay to DOOR2DOOR STUDENT STORAGE charges for the Storage-by-the-box Service as follows:
6.3.1 where you sign up to the Services on a month by month basis, you shall pay DOOR2DOOR STUDENT STORAGE’s rates as detailed on the Site at the time of booking; or
6.3.2 where you sign up for a specified minimum period of months, you shall pay DOOR2DOOR STUDENT STORAGE’s set monthly charge as defined on the Site at the time of booking.
6.4 You acknowledge that such fees may change at DOOR2DOOR STUDENT STORAGE’s discretion in accordance with clause 12.5.
6.5 Where you sign up to the Storage-by-the-box Service for a specified minimum period of months, on the expiry date of that period, you will have the option to extend the Services for a further chosen specified period of months. If you do not choose to extend the Services, you shall either:
6.5.1 terminate the Agreement in accordance with clause 12; or
6.5.2 be deemed to sign up to the Storage-by-the-box Service on a rolling month by month basis and shall pay to DOOR2DOOR STUDENT STORAGE charges as communicated to you.
6.6 Subject to clause 12.5, you will pay storage fees (as detailed on the Site from time to time) on a monthly basis for each of your Storage Containers or Other Items for the duration of your chosen price plan. Where you sign up to the Storage-by-the-box Service for a specified minimum period of months and you request the return of all or any of the Storage Containers or Other Items before the end of the specified minimum period, then you will be liable for all storage charges, and any charges for additional coverage which you choose to purchase under clause 18, for those Storage Containers or Other Items up to the end of the agreed minimum period. These charges will be payable when you book the return of the Storage Containers or Other Items.
6.7 As and when requested by you from time to time, DOOR2DOOR STUDENT STORAGE shall:
6.7.1 deliver one or more empty Storage Containers and other Packing materials to the ground floor of your specified delivery address, where you place an order for Packing materials;
6.7.2 collect the Storage Containers packed with your Goods, and your Other Items, in each case suitably prepared for transport, from the ground floor of your specified collection address or, where applicable, from your doorstep, if you have selected to upgrade the collection service, on the collection date chosen by you on the Site;
6.7.3 transport the Storage Containers packed with your Goods and/or your Other Items otherwise suitably prepared for transport to DOOR2DOOR STUDENT STORAGE’s storage facility and store them there;
6.7.4 return each Storage Container packed with your Goods and each Other Item to the ground floor of your specified return address or, where applicable, to your doorstep if you have selected to upgrade the return service, on the date chosen by you on the Site.
6.8 DOOR2DOOR STUDENT STORAGE may apply a £50 handling fee for any Storage Container collected that is a suitcase, holdall, rucksack, and sports bag that is not packed into a box where DOOR2DOOR STUDENT STORAGE was not previously notified of this.
6.9 If you wish to store any Other Item that is not explicitly listed as available for storage on the Site, then you must contact DOOR2DOOR STUDENT STORAGE for confirmation that it can be stored. DOOR2DOOR STUDENT STORAGE may adjust the storage, collection and return price for each Other Item not explicitly listed as available for storage on the Site.
6.10 You accept that DOOR2DOOR STUDENT STORAGE shall update your price plan and collection fees if the volume and/or quantity of Goods or Other Items collected differs from your collection order.
6.11 DOOR2DOOR STUDENT STORAGE may increase the storage fee payable by you from time to time if any Storage Container or Other Item collected:
6.11.1 has a combined width, height, and length greater than 165cm; or
6.11.2 exceeds the maximum weight limit of 25kg; or
6.11.3 with regards to any Other Item, has dimensions or weight different to that communicated by you before the collection takes place.
6.12 A change to the storage fee may apply if the total number of Storage Containers or Other Items in an order is changed from the original order for any reason, including that set out in clause 8.4. Where the total number of Storage Containers or Other Items is reduced, a credit may be applicable if the total monthly storage price is lower than the monthly storage price of the original collection order. In the event of an increase in the total number of Storage Containers or Other Items in the order, charges may be applicable if the total monthly storage price is higher than the monthly storage price of the original collection order.
6.13 If you book a collection or a return delivery through the Site, you will pay the rates defined on the Site at the time of booking, including any outstanding balances.
6.14 Where your return address is more than 25 miles from the collection address, DOOR2DOOR STUDENT STORAGE may:
6.14.1 refuse to return any Storage Container or Other Item to the return address; or
6.14.2 charge you an additional long journey fee as listed on the Site at the time of the booking.
6.15 If DOOR2DOOR STUDENT STORAGE refuses to return any Storage Container or Other Item to the return address under clause 6.14.1, you may (i) choose a new return address which is agreed with DOOR2DOOR STUDENT STORAGE, or (ii) arrange the collection of your Storage Container and/or Other Items from the storage location using a registered courier, as approved by DOOR2DOOR STUDENT STORAGE in writing. To request a return by an alternative registered courier, please contact our customer service team on info@Door2Door Student Storage.com
7. PACKING MATERIALS
7.1 Packing materials are available for you to purchase on the Site for the fees detailed on the Site from time to time, either with other Services or as a stand-alone purchase.
8. STORAGE CONTAINERS
8.1 Storage Containers may be supplied by DOOR2DOOR STUDENT STORAGE or may be provided by you.
8.2 Storage Containers supplied by you must be in accordance with DOOR2DOOR STUDENT STORAGE’s Packaging Requirements (please see Appendix 1). DOOR2DOOR STUDENT STORAGE may refuse to collect any Storage Containers or Other Items which are not packed or prepared in accordance with the Packaging Requirements (please see Appendix 1). DOOR2DOOR STUDENT STORAGE shall not be responsible for any loss or damage to Goods which are not packed in accordance with the Packaging Requirements. If you provide your own Storage Containers they must be in good condition, sturdy and suitable for transport and storage of the Goods.
8.3 No Storage Containers, whether supplied by DOOR2DOOR STUDENT STORAGE or by you, should when packed exceed the maximum weight limit of 25kg. Any Storage Containers exceeding the maximum weight limit will be subject to a minimum processing charge of £50.
8.4 No Storage Container should exceed the maximum length for any one side as stated on our website. Any Storage Containers exceeding the maximum length limit will be subject to a minimum processing charge of £50.
8.5 DOOR2DOOR STUDENT STORAGE may repack any overweight Storage Containers into one (or more) Storage Containers that each weigh no more than 25kg. Where any overweight Storage Containers require repacking into one (or more) Storage Containers, weighing no more than 25kg each, a repacking fee of £20 per additional box will apply.
8.6 DOOR2DOOR STUDENT STORAGE, or any delivery partner acting on DOOR2DOOR STUDENT STORAGE’s behalf, may at any time:
8.6.1 refuse to collect any Storage Container or Other Item supplied by you;
8.6.2 redeliver, at your cost, any Storage Container or Other Item supplied by you; or
8.6.3 repack, at your cost, any Storage Container, if it reasonably considers that the Storage Container does not comply with the Packaging Requirements (please see Appendix 1) or this clause 12 or that the Goods have not been securely packed in accordance with the Packaging Requirements (please see Appendix 1).
8.7 If DOOR2DOOR STUDENT STORAGE, or any delivery partner acting on DOOR2DOOR STUDENT STORAGE’s behalf:
8.7.1 redelivers any Storage Container or Other Item supplied by you, or
8.7.2 collects any Storage Container or Other Item supplied by you which in either case does not comply with the Packaging Requirements (please see Appendix 1) or this clause 8 , you will be liable for any damage to DOOR2DOOR STUDENT STORAGE’s property or the property of any third party, and injury to DOOR2DOOR STUDENT STORAGE employees, agents, and contractors as a result of your failure to comply with this clause 8. Further, any additional coverage in relation to the damage of either Goods or Other Items as defined in clause 18 will be invalidated.
8.8 Storage Containers with a combined width, height and length:
8.8.1 less than or equal to 110cm will be stored as “Own Box 1”;
8.8.2 greater than 110cm and less than or equal to 130cm will be stored as “Own Box 2”;
8.8.3 greater than 130cm and less than or equal to 165cm will be stored as “Own Box 3”;
8.8.4 greater than 165cm will be stored as “Other Items”.
If any Storage Containers are found to be labelled in a manner inconsistent to that stated in this clause 8.8, DOOR2DOOR STUDENT STORAGE shall adjust the labels accordingly, and apply the correct charges, based on the charges available on the Site at the time of booking the relevant Service, unless otherwise agreed to in writing by DOOR2DOOR STUDENT STORAGE. Where the dimensions of the Storage Containers differ from those defined in the collection order, DOOR2DOOR STUDENT STORAGE may charge you if the total monthly storage price is higher than the monthly storage price originally paid for, and a change in price plan will apply.
8.9 Upon your request, DOOR2DOOR STUDENT STORAGE will weigh and measure Storage Containers and Other Items in the warehouse and provide a description of your Storage Containers and Other Items by label number, within 10 Working Days of such request. Each check, as understood by each journey required by a DOOR2DOOR STUDENT STORAGE agent to verify a piece of information requested by you that involves entering the warehouse to do so, will be charged at £10 for each individual Storage Container or Other Item.
9. DELIVERY, COLLECTION AND RETURN
9.1 Times given by DOOR2DOOR STUDENT STORAGE on the Site or otherwise for delivery, collection or return are estimates only, and DOOR2DOOR STUDENT STORAGE shall not be liable for any delay in delivery, collection or return.
9.2 DOOR2DOOR STUDENT STORAGE may pass on any additional charges for:
9.2.1 collection or delivery of Other Items from or to addresses that are not in the list of Other Items Acceptable Postal Areas communicated via the Site (please see Appendix 1, section 4), subject to alteration from time to time;
9.2.2 delivery to a postal area that is (a) different to that which it was collected from or (b) is more than 25 miles from the collection address;
9.2.3 collections or deliveries which require more than one person or more than one van to complete.
9.3 If a driver is left waiting for more than 10 minutes, DOOR2DOOR STUDENT STORAGE may cancel the collection or delivery and charge a fee as defined in clause 21.5. You will also have to rebook your collection or delivery for a later date.
9.4 DOOR2DOOR STUDENT STORAGE may cancel or postpone any delivery, collection or return where DOOR2DOOR STUDENT STORAGE considers that it may endanger any employee, agent or contractor or member of the general public due to (including but not limited to) severe weather conditions; epidemic or pandemic; any Public Health Guidelines; any unrest or disturbance; or by reason of DOOR2DOOR STUDENT STORAGE having limited access to your specified delivery, collection or return address.
9.5 DOOR2DOOR STUDENT STORAGE will not be responsible for:
9.5.1 save for where selected in advance for an additional fee, dismantling or assembling any unit, system, or furniture (including flat pack);
9.5.2 disconnecting, reconnecting, dismantling or reassembling appliances, fixtures, fittings, or equipment;
9.5.3 any Prohibited Items;
9.5.4 save where selected in advance for an additional fee, packing Goods and/or Other Items into Storage Containers;
9.5.5 obtaining written consent from the landlord, accommodation provider or other relevant third party regarding DOOR2DOOR STUDENT STORAGE accessing your accommodation to pack and collect your Goods and/or Other Items; or
9.5.6 securing parking at the collection or delivery address, or any parking fees or fines incurred (which may be charged to you in accordance with clause 12).
10. YOUR RESPONSIBILITIES
10.1 You will be responsible for:
10.1.1 obtaining and ensuring that DOOR2DOOR STUDENT STORAGE or its carrier have such access and parking facilities as may be reasonably required to carry out the Services;
10.1.2 providing DOOR2DOOR STUDENT STORAGE with your contact details and ensuring that these are accurate and up to date;
10.1.3 providing DOOR2DOOR STUDENT STORAGE with all the information requested about your Other Items when prompted by the Site, email or a call from DOOR2DOOR STUDENT STORAGE;
10.1.4 notifying DOOR2DOOR STUDENT STORAGE of any changes regarding your orders in a timely manner, subject to clause 21.5;
10.1.5 when using the Storage-by-the-box service, ensuring that you are present, or ensuring that someone authorised by you is present, during the collection and return of the Storage Containers, Goods and/or Other Items;
10.1.6 ensuring that you inform DOOR2DOOR STUDENT STORAGE within two Working Days of any loss or damage to the Goods or Other Items or your Property that occurred during a collection or return service. DOOR2DOOR STUDENT STORAGE will not be responsible for any loss or damage if you fail to inform DOOR2DOOR STUDENT STORAGE within such time period.
10.1.7 ensuring that the Goods, the Storage Containers and the Other Items that are not packed by DOOR2DOOR STUDENT STORAGE are suitably prepared for transport and storage so as not to cause damage or injury or the risk of damage or injury to DOOR2DOOR STUDENT STORAGE’s property, employees, agents, contractors or other goods, whether by spreading of damp, infestation, leakage or the escape of fumes or substances or otherwise. In particular, if the Goods are fragile, you must ensure they are thoroughly bubble wrapped in multiple layers and carefully packed.
10.1.8 ensuring that all Goods and/or Other Items to be collected are packed in accordance with the Packaging Requirements (unless you have selected packing as part of the Storage Unit Service, or packing and dismantling service as part of a Removals service) and are ready to be transported. Where any appliances are to be removed, you must ensure that these are unplugged, empty, clean, and dry (in case of refrigerators, you must ensure these have been defrosted and dried prior to the collection time slot).
10.2 If receiving the Storage-by-the-box Service, ensuring that:
10.2.1 each Storage Container and Other Item is labelled with the specific label provided by DOOR2DOOR STUDENT STORAGE which is affixed securely with tape. A unique label must be applied to each Storage Container and Other Item and the barcode on each label must be readable, unobstructed and not damaged.
11. GOODS AND OTHER ITEMS
11.1 You warrant that the Goods or Other Items are your own property or that you have the right and authority to store, or request DOOR2DOOR STUDENT STORAGE to pack, store, and/or transport the Goods or Other Items in accordance with these Terms of Service.
11.2 While using any of the services, the Goods or Other Items must not include, and you must not store any of the following (Prohibited Items):
11.2.1 Liquids, semi-liquids, gels and creams.
11.2.2 Perishable goods.
11.2.3 Non-perishable food unless packed so that it is protected from and cannot attract vermin.
11.2.4 Antiques (breakable and/or fragile).
11.2.5 Birds, fish, animals or any other living, or non-living creature.
11.2.6 Firearms, explosive weapons, ammunition, swords, or replicas of the same or similar items.
11.2.7 Sharp knives or other kitchen implements unless blade is fully protected with a suitable material to prevent any risk of injury.
11.2.8 Combustible or flammable materials, liquids or compressed gases, including but not limited to, aerosols, diesel, petrol, oil, gas, artificial fertilizer or cleaning solvents.
11.2.9 Chemicals, radioactive materials, biological agents, including household cleaners.
11.2.10 Toxic waste, asbestos or other materials of a dangerous nature.
11.2.11 Any other toxic, flammable or hazardous substance or preparations, classified as such under applicable law.
11.2.12 Specialised equipment with electronic and/or fragile components.
11.2.13 Batteries.
11.2.14 Tobacco.
11.2.15 Money, deeds, securities, stamps, coins, or goods or collections of any similar kin.
11.2.16 Cash, credit, or debit cards.
11.2.17 Any items that do not fit through the front entrance of the property.
11.2.18 White goods, unless using the Removals service, in which case you must ensure that all white goods are disconnected, cleaned, defrosted, and dried.
11.2.19 Anything DOOR2DOOR STUDENT STORAGE, in its discretion, deems unacceptable on a case-by-case basis.
11.2.20 Any other items listed as Prohibited Items from time to time on the Site.
11.3 Should it become apparent that any of the Prohibited Items are (i) contained within one of your Storage Containers or within your Other Items or in themselves are one of your Other Items; or (ii) required to be packed by us, such items will be removed and disposed of, or returned to you at DOOR2DOOR STUDENT STORAGE’s discretion. The rest of the Goods within that Storage Container or Other Item will be searched for further Prohibited Items, which if found, will also be removed and disposed of, or returned to you at DOOR2DOOR STUDENT STORAGE’s discretion. DOOR2DOOR STUDENT STORAGE will charge you an administration fee of £50 for each Storage Container or Other Items that is found to contain, or is in itself, a Prohibited Item. Further disposal fees may also be applied depending on the nature of the Prohibited Item(s) and the time incurred dealing with such Prohibited Item.
11.4 You agree that DOOR2DOOR STUDENT STORAGE or any contractor acting on DOOR2DOOR STUDENT STORAGE’s behalf may, at any time, without notifying you, open any Storage Container to inspect the Goods:
11.4.1 if DOOR2DOOR STUDENT STORAGE reasonably believes that it may contain any Prohibited Items;
11.4.2 if DOOR2DOOR STUDENT STORAGE is required to do so by the police, fire services, local authority or by court order;
11.4.3 in order for DOOR2DOOR STUDENT STORAGE to investigate title to the Goods in the event of any dispute;
11.4.4 where DOOR2DOOR STUDENT STORAGE considers it necessary in an emergency (including but not limited to suspicion of hazardous substances, or unidentified items) or to prevent injury or damage to persons or property;
11.4.5 where DOOR2DOOR STUDENT STORAGE considers it necessary if there is excess weight or inappropriate packing materials used by you; or
11.4.6 if DOOR2DOOR STUDENT STORAGE reasonably believes that the Goods have become unsecure in the Storage Container and, in such circumstances, DOOR2DOOR STUDENT STORAGE may repack the Storage Container.
11.5 If, in DOOR2DOOR STUDENT STORAGE’s reasonable opinion, the packing, storage, or continued storage, of the Goods or Other Items would represent a risk to the safety of any person, the security of the storage facility, or any other Goods or Other Items stored at the storage facility, then DOOR2DOOR STUDENT STORAGE may:
11.5.1 refuse to pack, collect, store, or transport any Goods or Other Items; or
11.5.2 return to you any Goods or Other Items, at your cost, at any time.
11.6 You agree that if title to the Goods or Other Items is subject to any third party claim:
11.6.1 DOOR2DOOR STUDENT STORAGE has the right to investigate the title and be satisfied as to such title before returning the Goods or Other Items; and
11.6.2 DOOR2DOOR STUDENT STORAGE may keep possession of the Goods or Other Items until it has completed any investigation as to title.
12. CHARGES AND PAYMENT
12.2 DOOR2DOOR STUDENT STORAGE’s charges are payable by credit card or debit card as follows:
12.2.1 charges for DOOR2DOOR STUDENT STORAGE to send you empty Storage Containers and Packing materials will be payable when you place an order on the Site;
12.2.2 charges for the first month’s storage, for Storage-by-the-box, whether the Storage Containers are provided by you or by DOOR2DOOR STUDENT STORAGE, and any charges for additional coverage which you choose to purchase under clause 18, will be payable when you place an order on the Site;
12.2.3 charges for subsequent months’ storage, for Storage-by-the-box and any monthly charges for additional coverage which you choose to purchase under clause 18, will be payable monthly on the same day of the month that (as relevant) (a) your Storage Containers or Other Items are collected from your specified collection address for transit to DOOR2DOOR STUDENT STORAGE’s Warehouse or (b) you drop off your Goods and/or Other Items in your Locker. Where this is not possible, payment will be taken on the soonest reasonable date. Where your monthly payment is normally taken on the 29th, 30th or 31st of the month, your payment will be taken on the last day of the month whenever the last day in the month is the 28th, 29th or 30th, respectively, and will continue to be taken on the same day of month while your Goods and/or Other Items remain in storage;
12.2.4 for Storage-by-the-box, any outstanding charges will be payable in full when you book a return order for your Storage Containers or Other Items;
12.2.5 charges for DOOR2DOOR STUDENT STORAGE to return your Storage Containers or Other Items to your specified return address are payable in full when you place a return order on the Site for your Storage Containers or Other Items to be returned;
12.2.6 additional charges shall apply and be payable in full by you if you add additional Storage Containers or Other items to those already in storage at DOOR2DOOR STUDENT STORAGE’s storage facility (while using Storage-by-the-box).
12.3 In addition to the charges detailed in this clause 12 and elsewhere in these Terms of Service, DOOR2DOOR STUDENT STORAGE may also apply the following charges:
12.3.1 a surcharge for delivery or collection on certain days or during a specific time slot, or other upgraded services as specified on the Site from time to time;
12.3.2 a £50 administration fee per instance to cover DOOR2DOOR STUDENT STORAGE’s costs if the issuer of your payment card refuses to or does not, for any reason, authorise payment to DOOR2DOOR STUDENT STORAGE;
12.3.3 disposal charges for DOOR2DOOR STUDENT STORAGE disposing of any Goods or Other Items as specified in these Terms of Service. A base disposal charge of £15.00 shall apply for each standard Storage Container disposed, and additional charges (as notified to you in writing) shall apply for disposal of any other items or materials that may require specialist disposal; and
12.3.4 any parking charges and parking fines incurred at the collection or delivery address.
12.4 If payment of the charges and any other amounts payable are not received on time, DOOR2DOOR STUDENT STORAGE may (without prejudice to any other right or remedy, including the right to withhold or dispose of the Goods under clause 18) charge:
12.4.1 interest on the outstanding amount at the rate of 5% per annum above the base lending rate of Barclays Bank plc from time to time, and
12.4.2 £5 per email sent, £2 per phone call, £10 per letter sent in the process of collecting the outstanding debt.
12.5 DOOR2DOOR STUDENT STORAGE may review the monthly charges from time to time. If DOOR2DOOR STUDENT STORAGE increases the monthly rates for the charges for Storage-by-the-box :
12.5.1 for all new orders, the new rates will take immediate effect;
12.5.2 for existing customers on a rolling month by month contract, the new rates will be notified to you by email to your specified email address not less than 14 days in advance of your following monthly payment date, and shall come into effect from that payment. If you do not agree to the increased charges, you may terminate this Agreement in accordance with clause 22.
12.6 DOOR2DOOR STUDENT STORAGE may review the charges for Shipping Across the UK empty Storage Containers and Packing Materials from time to time. If DOOR2DOOR STUDENT STORAGE increases the charges, the increased charges will take immediate effect for all new orders.
12.7 Additional charges as set out on the Site from time to time may be applied if:
12.7.1 you provide insufficient or inaccurate address information;
12.7.2 you are not, or someone authorised by you is not, available at the premises during the specified delivery, collection or return period that you booked when requesting such delivery, collection, or return;
12.7.3 DOOR2DOOR STUDENT STORAGE’s carrier is unable to access your premises to deliver or collect Storage Containers or Other Items;
12.7.4 delivery, collection or return of the Storage Containers or Other Items takes over one hour to complete from arrival at your address through no fault of DOOR2DOOR STUDENT STORAGE’s carrier;
12.7.5 you request that delivery, collection or return of the Storage Containers or Other Items be carried out outside of normal working hours (9.00am — 18.00pm) on a Working Day;
12.7.6 DOOR2DOOR STUDENT STORAGE has to deliver or collect Storage Containers or Other Items from above the ground floor;
12.7.7 your collection or delivery requires two or more people or the use of a specialist team.
13. RIGHT TO WITHHOLD OR DISPOSE OF GOODS AND OTHER ITEMS IN CASE OF NON-PAYMENT
13.1 If you do not pay the charges or any other payments due under this Agreement, DOOR2DOOR STUDENT STORAGE may withhold and ultimately dispose of some or all of the Goods or Other Items in accordance with this clause 13. You will be responsible for all storage charges and other associated costs reasonably incurred by DOOR2DOOR STUDENT STORAGE while withholding or disposing of the Goods or Other Items.
13.2 In this case, DOOR2DOOR STUDENT STORAGE will give you 28 days’ written notice requiring you to pay all amounts due and to contact DOOR2DOOR STUDENT STORAGE to arrange for re-delivery of the Storage Containers or Other Items. If, upon the expiration of the 28-day notice period, you have failed to pay all of the amounts due, DOOR2DOOR STUDENT STORAGE may dispose of some or all of the Goods or Other Items by sale, gift to charity, or otherwise.
13.3 If, in DOOR2DOOR STUDENT STORAGE’s reasonable opinion, the Goods or Other Items cannot be sold for a reasonable price or at all (for any reason), or despite DOOR2DOOR STUDENT STORAGE’s reasonable efforts they remain unsold, you authorise DOOR2DOOR STUDENT STORAGE to treat them as abandoned and to destroy or otherwise dispose of them at your cost.
13.4 You shall be responsible for all costs reasonably incurred by DOOR2DOOR STUDENT STORAGE in relation to the disposal of the Goods or Other Items. If DOOR2DOOR STUDENT STORAGE receives money on disposal of the Goods and Other Items, the net proceeds of sale will be credited to your account and DOOR2DOOR STUDENT STORAGE will pay any excess to you without interest, less DOOR2DOOR STUDENT STORAGE’s administrative charge of £50.
13.5 If, after having made all reasonable efforts to do so, DOOR2DOOR STUDENT STORAGE is unable to return any excess to you, including having given not less than 90 days’ written notice to you in accordance with clause 30, DOOR2DOOR STUDENT STORAGE may retain any such excess for its own account.
13.6 If the proceeds of sale (if any) are insufficient to discharge the outstanding charges or any other payments due under this Agreement and the costs of sale, you must pay any balance outstanding to DOOR2DOOR STUDENT STORAGE within seven days of a written demand from DOOR2DOOR STUDENT STORAGE. Interest will continue to accrue on the balance until it is paid in full.
14. FEEDBACK
14.1 Where you provide DOOR2DOOR STUDENT STORAGE with any feedback or suggestions in relation to the Site or the Services, you agree that DOOR2DOOR STUDENT STORAGE shall have no confidentiality obligations with respect to such feedback or suggestions and DOOR2DOOR STUDENT STORAGE may use or incorporate into the Site or the Services any suggestions, enhancement requests, recommendations or other feedback provided by you.
15. RESTRICTIONS
15.1 You must not and you agree that you will not, directly or indirectly:
15.1.1 use the Services in any way that is unlawful or fraudulent, or for any unlawful or fraudulent purpose or effect;
15.1.2 sub-license, re-sell or offer in any manner, to a third party, the Services or use of or access to the Services, whether for commercial gain or otherwise, unless DOOR2DOOR STUDENT STORAGE has previously agreed in writing;
15.1.3 attempt to interfere with or disrupt the Services or the Site or any server or network used by or connected to the Site or to gain unauthorised access to any such server or network;
15.1.4 contravene any of the Packaging Requirements; and/or
15.1.5 act inappropriately or aggressively towards any DOOR2DOOR STUDENT STORAGE employees, contractors, agents, or other workers or attempt to contact them (i) outside of their shift working for DOOR2DOOR STUDENT STORAGE and (ii) in connection with any matter other than the Services.
15.2 You agree that if you breach any of the restrictions in clause 15.1, DOOR2DOOR STUDENT STORAGE may terminate this agreement immediately in accordance with clause 22 and such termination does not preclude DOOR2DOOR STUDENT STORAGE from taking legal action against you, where appropriate.
16.. DISCLAIMER
16.1 DOOR2DOOR STUDENT STORAGE will provide the Services with reasonable care and skill and substantially as described in this Agreement. DOOR2DOOR STUDENT STORAGE does not make any other warranties, conditions or representations about the Service and (save as expressly set out in this Agreement) DOOR2DOOR STUDENT STORAGE shall have no responsibility or liability whatsoever as bailee, custodian or guardian of the Goods or Other Items carried or stored by it.
16.2 DOOR2DOOR STUDENT STORAGE does not warrant or represent that the storage facility or Locker Facility used by DOOR2DOOR STUDENT STORAGE is a suitable place or means of storage for any particular Goods or Other Items.
16.3 DOOR2DOOR STUDENT STORAGE provides the Site on an “as is” and “as available” basis with all faults. DOOR2DOOR STUDENT STORAGE does not warrant that use of the Site will be error-free or uninterrupted or that any defects will be corrected.
16.4 Nothing in this Agreement affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
17. DOOR2DOOR STUDENT STORAGE’S LIABILITY TO YOU
17.1 In this clause 17, DOOR2DOOR STUDENT STORAGE limits its liability to you in contract, tort (including negligence), bailment, or otherwise for the Services or any breach of this Agreement, including for any loss of or damage to the Goods, Other Items, or your Property (including loss or damage during collection, redelivery or storage).
17.2.1 You acknowledge that DOOR2DOOR STUDENT STORAGE is unaware of the value of the Goods or Other Items to be packed, transported and/or stored and does not insure or arrange insurance for your specific Goods or Other Items.
17.2.2 DOOR2DOOR STUDENT STORAGE’S cover is not specifically tailored to your individual requirements, and so it cannot replace travel, home, or item-specific cover. We would advise you to obtain cover for the value of the Goods or other items from another supplier.
17.3 When DOOR2DOOR STUDENT STORAGE returns your Goods or Other Items to you, you must promptly examine the Goods or Other Items and notify DOOR2DOOR STUDENT STORAGE of any loss of or damage to the Goods or Other Items within two Working Days of redelivery of the Goods or Other Items to you. You must notify DOOR2DOOR STUDENT STORAGE of any damage to Property caused by DOOR2DOOR STUDENT STORAGE within two Working Days of becoming aware of the damage to the Property. If you fail to inform DOOR2DOOR STUDENT STORAGE within such time periods of loss or damage to the Goods or Other Items, or damage to the Property, DOOR2DOOR STUDENT STORAGE will not be liable to you for any loss or damage.
17.4. In the event of a claim, DOOR2DOOR STUDENT STORAGE shall be entitled to require proof of: (i) the cost price and the current replacement cost of the damaged or lost Goods or Other Items; or (ii) the cost to repair the damaged Property or area in the Property.
17.4.1 You acknowledge that the cover provided is not a New for Old cover.
17.4.2 You must respond promptly to DOOR2DOOR STUDENT STORAGE’s enquiries and requests for information in respect of the Goods or Other Items and/or Property. If you do not provide DOOR2DOOR STUDENT STORAGE with any information or documents requested by DOOR2DOOR STUDENT STORAGE within 14 days of DOOR2DOOR STUDENT STORAGE’s request, DOOR2DOOR STUDENT STORAGE will not be liable to you for the loss of or damage to the Goods or Other Items or Property.
17.5 DOOR2DOOR STUDENT STORAGE’s total liability to you under or in connection with this Agreement for lost or damaged Goods or Other Items shall not in any event exceed the lower of the following amounts:
17.5.1 £100 for each individual Storage Container or Other Item or (where you have selected additional Coverage as defined in clause 18) the relevant amount as per the Coverage option selected by you for each individual Service;
17.5.2 the original cost price of the Goods in the Storage Container or Other Item; or
17.5.3 the current replacement cost of the Goods in the Storage Container or Other Item at the date of the claim.
17.6 Where DOOR2DOOR STUDENT STORAGE has provided you with the Storage Unit Service, DOOR2DOOR STUDENT STORAGE’s total liability for any damage to the Property shall not in any event exceed the reasonable cost of repairing the damage. DOOR2DOOR STUDENT STORAGE may remedy the damage using its chosen suppliers.
17.7 DOOR2DOOR STUDENT STORAGE shall not in any event be responsible for any loss or damage that falls into any of the following categories:
17.7.1 pre-existing damage to Goods or Other Items;
17.7.2 loss of or damage to the Goods or Other Items or Property which does not arise as a direct consequence of any breach of this Agreement by DOOR2DOOR STUDENT STORAGE or any deliberate or negligent act or omission on the part of DOOR2DOOR STUDENT STORAGE or its contractors;
17.7.3 any indirect or consequential loss that arises from special circumstances (including for example but without limitation loss arising as a result of you being delayed for or missing an appointment or flight), even if DOOR2DOOR STUDENT STORAGE was aware of the possibility of such a loss;
17.7.4 loss of or damage to the Goods, Other Items or Property which is caused by your failure to comply with this Agreement;
17.7.5 damage to Property as a result of moving Goods or Other Items under your express instructions, against DOOR2DOOR STUDENT STORAGE’s advice;
17.7.6 damage to the Property where there was a pre-existing defect in the Property;
17.7.7 loss of or damage to any Prohibited Item or other items set out in the Packaging Requirements (please see Appendix 1) under the heading “What we will not be liable for”;
17.7.8 loss of business, sales, revenue, profits, anticipated savings or goodwill, damage to reputation or wasted time; or
17.7.9 loss or damage which was not reasonably foreseeable at the date of entering into this Agreement, regardless as to how such loss or damage was caused.
17.8 DOOR2DOOR STUDENT STORAGE shall have no liability to you:
In respect of any of the Services:
17.8.1 for damage to Goods packed in Storage Containers or Other Items if not packed or wrapped to protect against handling and transport as set out in the Packaging Requirements;
17.8.2 for damage to the Storage Containers themselves (as opposed to the Goods inside the Storage Containers);
17.8.3 for damage to Property when transporting and/or packing Storage Containers and Other Items out of and into said Property, unless caused by the negligence or breach of contract by DOOR2DOOR STUDENT STORAGE or a DOOR2DOOR STUDENT STORAGE employee;
17.8.4 for any item that DOOR2DOOR STUDENT STORAGE does not collect;
17.8.5 for damage to any items stored in wardrobes, drawers or appliances;
17.8.6 for any Goods or Other Items that are not in our actual possession;
17.8.7 for any Goods or Other Items that are seized under any law or court order;
17.8.8 for Goods or Other Items confiscated, seized, damaged or removed by custom authorities or any other government agencies;
17.8.9 for damage to the Goods or Other Items caused by normal wear and tear, natural or gradual deterioration, leakage, or evaporation from perishable or unstable goods;
17.8.10 for damage to the Goods or Other Items caused by changes to atmospheric or climatic conditions; and
17.8.11 for electrical or mechanical derangement to any appliance, instrument, clock, computer, or other equipment unless there is evidence of related external damage.
18. LEVEL OF COVERAGE
18.1 Prior to the commencement of the Services, you may choose to purchase additional coverage for an additional monthly fee at DOOR2DOOR STUDENT STORAGE’s defined rates for the time being in force as detailed on the Site or as notified to you by DOOR2DOOR STUDENT STORAGE (“Coverage”). Purchasing additional coverage under this clause 18 does not impact DOOR2DOOR STUDENT STORAGE’s liability under clause 17, save for clause 17.5.
18.2 Any purchase of additional coverage under this clause 18 is not insurance cover but enhanced liability cover. You are advised to purchase one of our enhanced liability packages or, if arranging insurance cover, to show this contract to your insurance company.
18.3 Subject to the latest prices and rates detailed on the Site or as notified to you by DOOR2DOOR STUDENT STORAGE (the “Coverage Price”), the following Coverage options may be purchased by you from DOOR2DOOR STUDENT STORAGE:
18.3.1 If using the Storage-by-the-box Service, you may select one of the following Coverage plans and pay the corresponding Coverage Price to DOOR2DOOR STUDENT STORAGE:
18.3.1.1 £200 maximum liability for each individual Storage Container or Other Item; or
18.3.1.2 £500 maximum liability for individual Storage Container or Other Item;
19. YOUR LIABILITY TO DOOR2DOOR STUDENT STORAGE
19.1 You shall reimburse DOOR2DOOR STUDENT STORAGE in full an amount equal to all damages, liabilities, costs, claims and expenses that DOOR2DOOR STUDENT STORAGE may incur as a result of your use of any of the Services or any breach by you of this Agreement.
20. OWNERSHIP OF RIGHTS
20.1 All rights, including copyright, in the Site and the Services are owned by or licensed to DOOR2DOOR STUDENT STORAGE. “DOOR2DOOR STUDENT STORAGE” is a registered trade mark of DOOR2DOOR STUDENT STORAGE Limited.
21. RIGHT TO CANCEL
21.1 Each booking request for a Service by you shall constitute a separate contract between you and DOOR2DOOR STUDENT STORAGE on these Terms of Service.
21.2 You have the right to change your mind and cancel each booking request for a Service up to the cut off timings set out in clause 26.5 below without giving any reason. However, you do not have the right to cancel if you requested for us to start providing the Services during the cancellation period.
21.3 If you wish to cancel a booking for a Service, you must notify DOOR2DOOR STUDENT STORAGE in accordance with this clause 26, or by cancelling your order through your DOOR2DOOR STUDENT STORAGE account. If you are already receiving a Service and wish to make amendments to or cancel a delivery request of your Goods or Other Items you must contact our customer service team on info@Door2Door Student Storage.com by the following times:
1. 21.3.2 in case of Storage-by-the-box or Shipping Across the UK service, no later than 11 am on the Working Day before your scheduled delivery/collection,.
21.4 If you are not available to accept your delivery your Goods and Other Items will be delivered back to our storage facility, and you will need to place a new order.
21.5 If you or DOOR2DOOR STUDENT STORAGE cancel a booking for a Service, we will reimburse to you all payments received from you unless you requested for us to start providing the Services during the cancellation period, in which case:
21.5.1 If you book the Storage-by-the-box Service, you must pay DOOR2DOOR STUDENT STORAGE fees as follows:
21.5.1.1 If notice of cancellation is given after 11am on the Working Day before the scheduled collection, but before the day of scheduled collection: £20 charge;
21.5.1.2 If notice of cancellation is given on the day of scheduled collection, but before a driver has attempted collection: £30 charge;
21.5.1.3 If notice of cancellation is given after the driver has attempted collection: £50 charge.
21.5.3 If you are booking a delivery within the Storage-by-the-box service and notice of cancellation is given after 11am the Working Day before the scheduled dispatch of the Goods or Other Items, the price of such order will not be refunded, and the delivery of your order will still be attempted.
21.5.7 If you place an order for Packing materials and notice of cancellation is given after 11am on the Working Day before the scheduled dispatch of the Packing materials, such order will not be refunded.
21.5.6 Where a reimbursement is due, we will make the reimbursement without undue delay, and not later than 30 days after the day on which we are informed about your decision to cancel the booking. We will make the reimbursement using the same means of payment as you used for your payment, unless you have expressly agreed otherwise.
22. TERMINATION
22.1 You may terminate this Agreement at any time by requesting the return of your Storage Containers packed with your Goods or Other Items and paying any outstanding charges due to DOOR2DOOR STUDENT STORAGE.
22.2 DOOR2DOOR STUDENT STORAGE may terminate this Agreement with immediate effect by notice in writing to you, if:
22.2.1 you fail to pay any amount due, including any interest accrued, by the date due; or
22.2.2 you are in breach of any term of this Agreement.
22.3 DOOR2DOOR STUDENT STORAGE may terminate this Agreement for any reason by giving you not less than 30 days’ written notice.
22.4 Upon termination of this Agreement for any reason, you must contact DOOR2DOOR STUDENT STORAGE promptly to arrange for re-delivery of the Storage Containers and Other Items to your nominated address.
22.5 If within 30 days following termination of this Agreement for any reason you fail to arrange for re-delivery of the Storage Containers then DOOR2DOOR STUDENT STORAGE may dispose of the Goods in accordance with the provisions of clause 13.
22.6 Termination of this Agreement will not affect our right to receive any money which you owe to us under this Agreement.
23. ASSIGNMENT AND SUB-CONTRACTING
23.1 You shall not assign, sub-license, sub-contract or otherwise deal with all or any of your rights and obligations under this Agreement without DOOR2DOOR STUDENT STORAGE’s prior written consent.
23.2 This Agreement shall be binding on your personal representatives, successors and permitted assignees.
23.3 DOOR2DOOR STUDENT STORAGE shall have the right to assign all or any of its rights and obligations under this Agreement and in the event of such assignment shall give notice of it to you.
23.4 DOOR2DOOR STUDENT STORAGE may sub-contract the performance of any of its obligations (including transportation and storage) under this Agreement to any third party, but such sub-contracting shall not relieve DOOR2DOOR STUDENT STORAGE of any liability under this Agreement.
24. FORCE MAJEURE
24.1 DOOR2DOOR STUDENT STORAGE will not be liable or responsible for any damage to or loss of the Goods or Other Items, or failure to perform, or delay in performance of, any of its obligations under this Agreement that is caused by events outside its reasonable control (including but not limited to) Act of God, flood, earthquake, windstorm or other natural disaster; war, armed conflict, terrorist attack, civil war, civil commotion or riots; nuclear, chemical or biological contamination or sonic boom; epidemic or pandemic; any law or government order, rule, regulation or direction, or any action taken by a government or public authority; fire, explosion or accidental damage; extreme adverse weather conditions; interruption or failure of utility service, including but not limited to electric power, gas or water; any labour dispute, including but not limited to strikes, industrial action or lockouts; non-performance or delay by suppliers or subcontractors; and failure of plant machinery, machinery, vehicles, computers, the Internet or telecommunications.
25 . NOTICES
25.1 Any notice to be given under this Agreement may be delivered or be sent by prepaid first class registered post or may be transmitted by email addressed as follows:
25.1.1 if to DOOR2DOOR STUDENT STORAGE —by email to info@Door2Door Student Storage.com;
25.1.2 if to you — to the billing address or email address for you which you registered with DOOR2DOOR STUDENT STORAGE or which you last notified DOOR2DOOR STUDENT STORAGE.
25.2 Notice served by post shall be deemed served on the second Working Day after the date of posting. Notice served by email shall be deemed served on the next Working Day after the date of transmission.
26. MISCELLANEOUS
26.1 Save as expressly provided in the Terms of Service, this Agreement constitutes the whole agreement and understanding between you and DOOR2DOOR STUDENT STORAGE relating to the Services.
26.2 You acknowledge and agree that, in entering into this Agreement, you do not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently made or not) other than as expressly set out in these Terms of Service.
26.3 The failure of DOOR2DOOR STUDENT STORAGE to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
26.4 If for any reason any provision of this Agreement, or any portion thereof, is found to be unenforceable, the remaining provisions of this Agreement shall continue to be valid to the fullest extent permitted by law.
26.5 This Agreement is not intended to benefit anyone other than the parties to it and, in particular, none of the terms of this Agreement shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a third party.
27. GOVERNING LAW
27.1 The laws of England and Wales apply to this Agreement, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
27.2 Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK or EU Member State in which you live.
ANY QUESTIONS? Please contact our customer service team at info@Door2Door Student Storage.com
Appendix 1 – PACKAGING REQUIREMENTS
1. What we will accept
1.1 Double-walled cardboard boxes (either our DOOR2DOOR STUDENT STORAGE boxes or any double-walled cardboard box with a combined width, height, and length less than or equal to 165cm and a weight limit of 25kg (inclusive)) or poster/document tubes.
1.2 Musical instruments in hard cases.
1.3 Bicycles, skis, snowboards (packed in an appropriate DOOR2DOOR STUDENT STORAGE box or in a hard travel case).
1.4 Goods wrapped in protective layers of bubble wrap and packed carefully into a Storage Container which is sealed closed with tape.
1.5 Other Items wrapped in protective layers of bubble wrap.
1.6 Goods, the Storage Containers, and the Other Items that are suitably prepared for transport and storage so as not to cause damage or injury or the risk of damage or injury to DOOR2DOOR STUDENT STORAGE’s property, employees, agents, contractors or other goods, whether by spreading of damp, infestation, leakage or the escape of fumes or substances or otherwise. In particular, if the Goods are fragile, you must ensure they are thoroughly bubble wrapped in multiple layers and carefully packed.
1.7 If using Storage-by-the-box or Shipping Across the UK services:
1.7.1 All suitcases, bags, and sport bags, and all such items must be sealed inside DOOR2DOOR STUDENT STORAGE suitcase covers purchased from DOOR2DOOR STUDENT STORAGE and have a combined width, height, and length less than or equal to 172cm and a weight limit of 25kg (inclusive).
1.7.2 Printers, TVs and other electrical equipment within original packaging including polystyrene interior (combined width, height and length less than or equal to 172cm, and a weight limit of 25kg (inclusive)).
2. What we will not accept
2.1 Single-walled cardboard boxes.
2.2 Bin bags, plastic bags, plastic crates, plastic boxes, laundry bags, and canvas bags.
2.3 Musical instruments in soft cases.
2.4 Bicycles, skis, and snowboards not in a double-walled cardboard box or specialist bag.
2.5 Any goods containing liquids, chemicals, or food.
2.6 Anything containing any Prohibited Items.
3. What we will not be liable for
3.1 In terms of outer packing, anything that is considered as packing materials for the Goods or Other Items as per the “What we will accept list” above.
3.2 In terms of Goods:
3.2.1 Glass, crockery, and other fragile items
3.2.2 Goods with any glass element, and other fragile items;
3.2.3 Electronics and small kitchen appliances (including, by way of example, but not limited to rice cookers, kettles);
3.2.4 Jewellery, bullion;
3.2.5 Antiques;
3.2.6 The outside of suitcases, bags, sports bags, plastic containers and hard cases for instruments.
3.3 In terms of Other Items:
3.3.1 anything that is not considered as wrapped to be protected against handling and transport as set out in the Packaging Requirements;
4. Other items acceptable postal area
4.1 For customers using the Storage-by-the-box Service, DOOR2DOOR STUDENT STORAGE will only accept Other Items where both collection and return will take place in the same postal area within the following list as communicated via the Site, as defined below, subject to alteration from time to time:
BA, BH, BR, CF, NP, RG, SA, SO, PO
Appendix 2 – REFERRAL SCHEME
a) The DOOR2DOOR STUDENT STORAGE referral scheme allows you to earn credit to your DOOR2DOOR STUDENT STORAGE account by referring others to DOOR2DOOR STUDENT STORAGE.
Appendix 3 – PROMOTIONAL CODES
a) DOOR2DOOR STUDENT STORAGE promotional codes allow you to receive a discount on your order, either as a percentage or an absolute monetary amount.
b) You may not post your promotional code on voucher websites, affiliate marketing schemes or other 3rd party websites.
c) You may not create fake accounts, split your bookings with the intention of exploiting a promotional code or otherwise engage in attempts at forgery or fraud.